Jack’s story

"Once I’m well enough I hope to return to being a tree surgeon and hopefully start a family."

“I moved into Riverside’s Terry Street hostel a few days before Christmas in December 2016. Since being 16 years old I’d moved from place to place, usually sofa surfing with friends. I expected a hostel to be full of unfriendly people with drug problems. Moving to a hostel was a last resort but I needed help finding my own place.

When I arrived in the hostel I was surprised to find everyone in Terry St friendly and approachable. There was a mixed group of people around my age. I’ve made some great friends, friends I hope to stay in contact with now that I’m about to move into my own flat.”

Since moving into supported housing, Jack’s relationship with his gran has grown. And, over the past 6 months she’s helped Jack prepare for moving out and making contact with his doctors.

Jack says “The staff at Riverside have supported me with food parcels and been there when I needed someone to talk to. I’ve had a few demons to face while living here. but, knowing I had staff and friends around me has helped me face my problems. My advice to anyone moving into a hostel is to engage with staff and be polite, mutual respect is very important.”

Help raise awareness

Thousands of people have gained their independence through supported housing. The Starts at Home campaign aims to ensure that people who need extra support will always have a home that meets their needs.

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