Heather’s story

Supported housing means the world. It helps me cope with everything and I would recommend it to anyone.

“When my husband of 32 years died suddenly in 2010, I struggled to recover from it. I couldn’t stay in our house so had to move to a city centre one bed flat on my own. I was very lonely, isolated and scared. My son was really worried about my safety and my mental health really deteriorated. I was treated for chronic depression and was a real mess.”

In 2011, Heather moved into supported housing and during her time there, suffered from breast cancer and numerous other illnesses as well as still struggling with her mental health. Heather says “Without the support of the carers, support officers and staff here at Staffordshire Housing I wouldn’t have survived it. I’m now safe and happy with lots of friends around me. There are lots of social activities that I can take part in, I get my hair done at the on-site hairdressers three times a week and my nails done by a lovely lady.

My support officer helps me manage my finances, sort out all of my hospital appointments and helps me get to the shops once a week. All of my friends at the scheme went out for my birthday last month, 17 of us went with my son and his family and it was so lovely. Because of supported housing I have kept my independence and made lots of friends. Without this place I wouldn’t have survived. I’d have never have coped with all of my illnesses and the death of my husband living in a small one bed flat on my own.”


Help raise awareness

Thousands of people have gained their independence through supported housing. The Starts at Home campaign aims to ensure that people who need extra support will always have a home that meets their needs.

Get involved