Carl’s story

"Without supported housing I'd have been on the streets and it's not nice. Also, my daughter would have had to go into care."

“I was living with my ex-partner in a council property that was in her name. She walked out on me and my daughter after various arguments, leaving us homeless and that’s how I ended up in supported housing.”

Carl moved into supported housing beginning of July this year. “I went into the council and I explained what had happened. Because the council house was in her name, I asked if it could be signed over. Unfortunately, she’d already given up the tenancy so I asked if there was anything else they could do. They said because you’re technically classed as homeless, we can put you in touch with Action and they should be able to help you out. It was literally a week later and I got a phone call asking if I could come in and have an assessment.

It’s made me change my life. I’ve had problems with mental health in the past. They’ve helped me get in contact with a doctor, helped me get in touch with counsellors and things like that, pointed me on the right track for different types of benefits. It’s helped me out socially. I was an anxious person when I first came here. I kept myself to myself. Now I like going out and doing things with people, helping out other residents and things like that. I never used to be like. I used to be a loner. It’s helped me to be more social and to talk to other people.

Help raise awareness

Thousands of people have gained their independence through supported housing. The Starts at Home campaign aims to ensure that people who need extra support will always have a home that meets their needs.

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